Privacy Notice

Last updated: April 18, 2026

1. Who we are

Nwali Chidera, trading as Tiger Insights ("we", "us"), is the data controller for the personal data we collect about you when you use this website and purchase our products.

2. What data we collect

Account data: name, email address, login credentials, profile details.
Purchase data: records of which courses or tools you've purchased (payment details are handled by Paddle, not us).
Communications: messages you send us via support or contact forms.
Usage data: pages visited, courses accessed, basic interaction telemetry.
Technical data: IP address, browser type, device identifiers, referrer.

3. How we use your data

Provide the service: create your account, give you access to purchased products, send order confirmations.
Customer support: respond to your questions and requests.
Improve the service: understand how the site is used so we can make it better.
Security & fraud prevention: detect and prevent abuse, fraud, and unauthorised access.
Marketing (only if you opt in): send you updates about new courses, tools, and content.
Legal obligations: comply with applicable laws.

4. Legal basis

We process your data on the basis of: (a) contract performance — to deliver the products you've purchased; (b) legitimate interests — to operate, secure, and improve our service; (c) consent — for any optional marketing; and (d) legal obligation — where required by law.

5. Who we share your data with

Paddle — our Merchant of Record for all sales. Paddle handles payments, tax compliance, invoicing, refunds, and subscription management. See Paddle's Privacy Policy.
Hosting & infrastructure providers — to host the website, database, and email systems.
Analytics tools — to understand aggregate usage patterns.
Authorities — if required by law or to protect our legal rights.

We do not sell your personal data.

6. International transfers

Some of our service providers may process your data outside your country (including outside the UK/EEA). When this happens, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

7. How long we keep your data

We keep your account data for as long as your account is active. Purchase records are kept for as long as needed to comply with tax, accounting, and legal obligations (typically 6–10 years). After that, data is deleted or anonymised.

8. Your rights

Depending on your jurisdiction, you may have the right to:

Access your personal data.
Correct inaccurate data.
Delete your data ("right to be forgotten").
Restrict or object to processing.
Data portability.
Withdraw consent at any time (where processing is based on consent).
Lodge a complaint with your local data protection authority.

To exercise any of these rights, contact us through the site.

9. Security

We use appropriate technical and organisational measures to protect your data, including encryption in transit, access controls, and regular security reviews. No system is 100% secure, but we work hard to protect your information.

10. Cookies

We use essential cookies to operate the site (e.g. to keep you logged in) and may use analytics cookies to understand site usage. You can manage cookie preferences in your browser settings.

11. Children

Our service is not directed at children under 16. We do not knowingly collect personal data from children.

12. Changes to this notice

We may update this Privacy Notice from time to time. Material changes will be communicated via the site or by email.

13. Contact

For privacy questions or to exercise your rights, contact us through the site.